Which CRM should you choose for your business in Quebec? It's a question that comes up often.
On one side, some companies still run everything from a simple Google Sheet. And honestly, that can work at the beginning. It's a decent foundation for managing client information.
The limits show up quickly, though: barely any automation, no advanced integrations, and a lot of tasks that have to be done manually.

Generic CRMs: plenty of features, little flexibility
On the other side, there are hundreds of CRMs on the market promising to cover every business need.
Think Salesforce, Monday.com, ClickUp, GoHighLevel and many others. The options are endless.
The problem with these generic CRMs? You get access to a lot of features, but you often end up adapting to the tool instead of the tool adapting to your business.
And the limits appear fast.
- ✕Essential features locked behind higher-tier plans
- ✕A bill that climbs with every user you add
- ✕Automations capped by the plan you're on
- ✕Integrations that often require a paid third-party tool
A generic CRM is never built for your industry
But that's not all.
A generic CRM is designed to work for everyone. So it will rarely be a perfect fit for one specific industry.
An accountant, a lawyer, a plumber or a real estate broker don't share the same processes, the same client follow-ups or the same needs. Yet they often end up using exactly the same kind of CRM.
The real cost of a poor fit
When the tool doesn't follow your processes, your processes end up bending to the tool. The result: steps get skipped, data gets entered twice, and your team quietly drifts back to its Excel files.
Custom software, long reserved for large companies
For a long time, the only alternative was to build a custom solution.
The problem? The cost.
A custom CRM could easily run between $25,000 and $75,000 (and sometimes far more), not counting maintenance fees.
What has changed
But that reality is shifting.
Today, thanks to new technologies and modern development tools, it's possible to build solutions much faster and at a fraction of the cost — you can even estimate yours with our free price calculator.
| Approach | Investment | Main limitation |
|---|---|---|
| Google Sheet | Free | No automation, everything is manual |
| Subscription-based generic CRM | Monthly, per user | You adapt to the tool |
| Traditional custom CRM | $25,000 to $75,000 | Out of reach for most SMBs |
| Oriana custom CRM | $5,000 | Built around your processes, not someone else's |
Ballpark figures, provided for reference only.
Our offer: a custom CRM for $5,000
That's exactly why we created our custom CRM offer for $5,000 at Oriana Solutions.
For $5,000, we build a CRM tailored to your industry, your processes and the way you actually work.
A tool that adapts to your business, instead of the other way around.
A CRM built for your business?
We look at your processes together and show you what your custom CRM would look like, delivered at a fixed price.
